Refund policy
At MXMN USA, we stand behind the quality of every stitch. If your gear isn’t up to your standards, we’ll make it right.
Returns
We accept returns on unworn, unwashed items within 30 days of delivery.
To be eligible, your item must be:
-
In original condition (unworn/unwashed)
-
Tags still attached (if applicable)
Return shipping is the customer’s responsibility unless the item arrived damaged or incorrect.
Refunds
Once your return is received and inspected, we’ll notify you. If approved, your refund will be processed to your original payment method within 5–7 business days.
Exchanges
Need a different size or style? Shoot us a message—we’ll get you squared away. We offer free exchanges on all full-priced items.
Non-Returnable Items:
-
Final sale or discounted items
-
Items showing signs of wear or washing
-
Custom or limited-run products (unless defective)
Questions or Issues?
Email us at nick@mxmnusa.com with your order number and what’s going on. We’re a small team but we move fast—and we stand by our word.